Customer Support

Need Help? Please know that live support is only available to customers on the Enterprise plan. We do offer technical support for all other customers via email with a 48-72 hour response window.

To report an issue - from any screen on Infinity, select the icon from the top right corner of the screen, complete the customer support form and hit Send. You can provide additional information by attaching any files of relevance.

Alternatively, you can each us by sending an email to [e-mail]