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  • Welcome to Infinity - AI Powered Data Analytics tool.
  • Interactive Quick Start Guide
  • Comprehensive User Guide
    • 1. Connecting Your Data
      • Uploading Files as a Datasource
      • Connecting to Databases and Cloud Data Sources
      • AI-Powered Data Definition Wizard
      • Managing Data Sources
      • Supported Data Connectors
    • 2. Charts
      • Creating Charts
        • AI Chart Builder
        • Drag-Drop Builder
        • Data Explorer
      • Chart Customization
        • Chart Configuration Basics
        • Intent and Its Role in Chart Generation
        • Modifying Selected Data Sources and Tables
        • Understanding and Editing the SQL Query
        • Changing the Chart Type
        • Modifying Data Components
        • Using Pivoting for Multi-Dimensional Analysis
        • Applying Filters
        • Customizing Chart with Advanced Editor Panel
          • Styles
            • Chart Background
            • Titles
            • Legend
            • Grid
            • X-Axis
            • Y-Axis
            • Secondary Y-Axis
            • Series
          • Sharing
          • Prompts
          • JS (Code Mode)
        • Using AI Chatbot for Quick Modifications
      • Featured Chart Examples
        • Line/Bar/Column/Scatter Chart
        • Combo Chart
        • Stacked Area/Bar/Column Chart
        • 100% Stacked Column/Bar/Area Chart
        • Pie Chart
        • Metric Chart
        • Bubble Chart
        • Geo Chart
        • Geo with Makers Chart
        • Sankey Chart
        • Histogram Chart
        • Annotation Chart (ToDo)
        • Table Chart
        • Tree Map Chart
        • Timeline Chart (todo)
        • Gauge Chart (todo)
        • Custom Charts
      • Managing Charts
      • Accessing Charts
      • Chart Actions
    • 3. Storyboards
      • Creating Storyboards
      • Storyboard Customization
      • Managing Storyboards
      • Accessing Storyboards
      • Storyboard Actions
    • 4. Feed Page
    • 5. Curated Page
    • 6. Beacons: Working with Unstructured Data
      • Beacon : Basics
      • Creating Beacons
      • Accessing Beacon Data
      • Managing Beacon
    • 7. User and Access Management
      • Inviting Colleagues
      • Approving Join Requests
      • Roles
      • Orgs
      • Distribution Lists
      • Layouts
    • 8. Site Customization
    • 9. Subscriptions
      • Scheduled Emails
      • Event Based Notifications (Alerts)
      • Managing Alerts and Scheduled Emails
    • 10. Profile and settings
    • 11. Making the Most of Infinity's AI-Powered Features
    • 12. Advanced Topics
      • Chart Variables
      • Custom Computes for Event Based Subscriptions
      • Drill-down or Reference Charts
      • Custom XLS Template
      • Custom PPT Template
      • Editing the Chart JavaScript
    • 13. Getting Additional Help
      • Video Resources
      • Best Practices
      • FAQs
        • Error while creating chart
        • User not able to access Charts
        • Unable to Create a DataSource
        • Hard Reset/Reloading the browser
      • Contact Support
  • Topics to address
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On this page
  • Creating an Alert
  • Building Complex Alert Conditions
  • How Alerts Differ from Scheduled Emails
  • Receiving Notifications
  • Managing Your Alerts
  • Premium Feature
  1. Comprehensive User Guide
  2. 9. Subscriptions

Event Based Notifications (Alerts)

PreviousScheduled EmailsNextManaging Alerts and Scheduled Emails

Last updated 2 months ago

Infinity’s Event-Based Notifications aka Alerts provide a powerful way to stay informed about critical data changes in real-time. Unlike scheduled emails, which deliver reports at fixed intervals, alerts trigger instantly when defined conditions are met—allowing you to take action when it matters most.

Creating an Alert

Alerts can only be created for Charts (not available at the Storyboard level). There are two ways to set up an alert:

1. Using the Chart’s Menu

  1. Click on the Chart Name to navigate to the Chart Details Page.

  2. Click on the three-dot menu (⋮) in the top-right corner.

  3. Select Subscribe → Event Notification.

  4. Define your trigger condition:

    • Set up simple conditions like: “Notify me when sales drop by 10% week-over-week”

    • Build complex conditions using functions and computes.

  5. Click Subscribe to confirm.

2. Using the Chatbot

  1. Open the chatbot.

  2. Type a command such as: "Alert me if website traffic drops by 5% this week"

  3. The chatbot will display the confirmation.

Building Complex Alert Conditions

Infinity allows users to create sophisticated alert logic by combining multiple conditions. Using logical operators like UNION and INTERSECT, users can define alerts that trigger based on complex logic. For instance :

  • Condition A UNION Condition B → The alert triggers if either condition A or condition B is met.

  • Condition A INTERSECT Condition B → The alert triggers only if both conditions A and B are met at the same time.


How Alerts Differ from Scheduled Emails

While both Alerts and Scheduled Emails keep users informed, they serve different purposes:

🔹 Scheduled Emails are time-based and send periodic reports on a fixed schedule (daily, weekly, monthly), regardless of whether data has changed. 🔹 Alerts are event-driven, meaning they only trigger when a specific condition is met in the data.

Example Use Case:

  • A scheduled email might send a weekly sales report every Monday morning.

  • An alert might notify you immediately if sales drop by more than 10% from the previous week.

Alerts provide real-time monitoring and proactive notifications, making them ideal for tracking sudden changes, anomalies, or critical thresholds in data.


Receiving Notifications

Once an alert is triggered, you will receive a notification through multiple channels:

✅ Slack (if integrated) ✅ Email (sent directly to your inbox) ✅ In-App Notifications (via the bell icon 🔔 in the top-right corner)

With this set-and-forget approach, Infinity ensures you’re instantly informed about crucial changes—without manually checking reports.


Managing Your Alerts

Users can manage their alerts through the Subscriptions Page:

  1. Click the Subscriptions Icon in the left-hand menu.

  2. Select Event Notifications to see all active alerts.

  3. Take action using the available controls:

    • Click the "Info" icon to view alert details.

    • Use the three-dot menu (⋮) to:

      • Pause an alert temporarily.

      • Modify conditions as needed.

      • Unsubscribe to stop receiving notifications.

      • Check the status of the alert (active, paused, triggered, etc.).

Admin Management

  • Admins can assign alerts to users or teams.

  • They can modify conditions or update recipients as needed.

  • They can review all active alerts for compliance and efficiency.


Premium Feature

🚀 Alerts are a premium feature available only on select plans. Check your Infinity subscription to ensure access to real-time, event-driven notifications.


By using Alerts, Infinity ensures users are always aware of critical data changes—proactively and in real-time. 🚀

For more advanced conditions, allow for highly customized data monitoring. Computes are analytical programs that dynamically evaluate trigger conditions, making Infinity’s alert system one of the most powerful in the market.

Admins and users with permissions can view, edit, pause, or delete alerts for all users in the organization. This enables centralized alert management, ensuring teams stay informed while preventing redundant or unnecessary notifications.

user-defined computes
Manage Subscriptions