Hard Reset/Reloading the browser
When working with Infinity, sometimes you may encounter issues caused by cached frontend code after a new deployment. Browsers often store parts of the website (HTML, CSS, JavaScript, images) to speed up loading times. However, after we release new updates, your browser might still be using old files, causing the app to behave unexpectedly or not reflect the latest changes.
Usually, Infinity will automatically detect this and show you a pop-up asking you to reload the page. However, if you don't see the pop-up, we highly recommend performing a manual Empty Cache and Hard Reload to make sure you're running the latest version of Infinity.
Why is Empty Cache and Hard Reload Important?
Prevents old code from interfering with new features.
Fixes layout or UI glitches caused by outdated CSS.
Avoids errors caused by version mismatches between frontend and backend.
Ensures you are using the most stable and updated version of the platform.
How to Perform Empty Cache and Hard Reload
✅ Google Chrome (Windows / Mac)
Open Infinity in your browser.
Right-click anywhere on the page and select Inspect to open the Developer Tools.
Right-click the Reload button (top left near the address bar).
Select Empty Cache and Hard Reload from the dropdown.
✅ Microsoft Edge (Windows / Mac)
Open Infinity in Edge.
Press
F12orCtrl + Shift + I(Windows) /Cmd + Option + I(Mac) to open Developer Tools.Right-click the Reload button.
Click Empty Cache and Hard Reload.
✅ Safari (Mac)
Go to Safari > Settings > Advanced.
Enable Show Develop menu in menu bar.
Open Infinity.
Click Develop in the top menu.
Choose Empty Caches.
Then, reload the page using
Cmd + R.
✅ Firefox (Windows / Mac)
Open Infinity.
Press
Ctrl + Shift + R(Windows) /Cmd + Shift + R(Mac) to perform a Hard Reload.To clear the cache manually:
Go to Settings > Privacy & Security.
Scroll down to Cookies and Site Data.
Click Clear Data.
Check Cached Web Content and click Clear.
Reload the page.
ℹ️ Tip: We always recommend doing an Empty Cache and Hard Reload whenever you experience layout issues or unexpected behavior after a new release.
Last updated