> For the complete documentation index, see [llms.txt](https://docs.getinfinity.app/user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getinfinity.app/user-guide/comprehensive-user-guide/9.-subscriptions/managing-alerts-and-scheduled-emails.md).
# Managing Alerts and Scheduled Emails
Infinity provides **subscription admins** with full control over **user subscriptions, event-based alerts, and scheduled deliveries**. This ensures seamless monitoring, governance, and modification of automated notifications across the organization.
### **Accessing the Subscription Admin Panel**
To manage subscriptions:
1. Navigate to **Settings** → **Subscription Admin**.
2. You will see **three tabs**:
* **Users**
* **Event-Based (Alerts)**
* **Scheduled Delivery**
### **1. Users Tab**
The **Users Tab** displays a list of all users along with:
* **Full Name**
* **Role** (Owner, Admin, Viewer, etc.)
* **Number of Active Subscriptions**
#### **Managing User Subscriptions**
1. Click on a **User’s Name** to open their detailed subscription view.
2. Here, you can:
* View all **active subscriptions** associated with the user.
* **Modify, pause, unsubscribe, or edit** any of their subscriptions.
* **Add the user to new subscriptions** by clicking the **"Add Subscription"** button (top-right).
### **Event-Based Tab (Alerts Management)**
The **Event-Based Tab** lists all active alerts within the organization. Each alert includes:
* **Alert Name**
* **Chart Name**
* **Condition** (e.g., “Sales drop by 10%”)
* **Number of Subscribers**
#### **Managing Event-Based Alerts**
1. Click on an **alert name** to view its details.
2. From here, you can:
* **Add or remove subscribers**.
* **Modify the alert condition** (e.g., change threshold values).
* **Pause or resume** an alert.
* **Unsubscribe users** or cancel the alert entirely.
This ensures that alerts are efficiently managed, reducing notification fatigue while keeping teams informed.
### **Scheduled Delivery Tab**
The **Scheduled Delivery Tab** provides an overview of all scheduled email reports across the organization. Each entry displays:
* **Entity (Chart or Storyboard Name)**
* **Delivery Frequency** (Daily, Weekly, Monthly)
* **Variables Included**
* **Number of Subscribers**
#### **Managing Scheduled Deliveries**
1. Click on a **scheduled subscription** to view details.
2. From here, you can:
* **Modify the delivery schedule** (change frequency, time, recipients).
* **Pause, resume, or cancel** scheduled reports.
* **Add or remove users** from a scheduled email.
Admins can **ensure scheduled reports align with business needs** while avoiding redundant or unnecessary subscriptions.
***
### **Key Takeaways for Subscription Admins**
* **Full Visibility:** Admins can **view, edit, or manage** all user subscriptions.
* **Centralized Alert & Email Management:** Modify conditions, pause notifications, or unsubscribe users.
* **User Control:** Assign users to new subscriptions or remove them as needed.
* **Premium Feature:** Subscription administration is available for select plans. Ensure your **Infinity plan includes admin access** for subscription management.
With the **Subscription Admin Panel**, Infinity ensures that **data notifications are efficiently managed**, keeping teams informed while avoiding unnecessary alerts and reports. 🚀